Customer care
Returns & Exchange
Because eligibility can depend on the piece and order, the team confirms the applicable details directly with you.
Before you order
Ask about fit, measurements, fabric or colour before confirming your order. Product photography can look different across screens, and a quick sizing conversation can prevent an avoidable exchange.
If there is a problem
Contact Jamun House on WhatsApp as soon as possible after delivery, keep the item unused with its original packaging and share clear photos of the issue.
The team will review the request and confirm whether a return or exchange is available for that order, along with the applicable timeline and next steps. Do not send an item back until return details have been confirmed.